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May 24,2021

Energy Casino Review 2021

Energy Casino

    Get £10 Welcome Offer for the 1st deposit

    • welcome bonuses & weekly promotions
    • over 200 games
    • the UK Gambling Commission
    • 100% secure payment operations
    • 24/7 support via live chat

Energy Casino is a young platform that has already gained popularity as a reliable casino site and belongs to the top 5 online gambling sites regarding QYTO. The operator has won numerous awards. From the latest are Global Gaming Awards-2017, SBC Awards-2014, Malta’s iGaming Excellence Awards. The site is managed by two authoritative regulators including the UKGC. The site provides high-quality mobile and desktop versions. You will learn more about this site in the following Energy Casino review.

  • Site:www.energycasino.com/en/
  • Owner:Probe Investments Limited
  • Established:2013
  • Casino Type:online, instant play, mobile
  • Bonuses:welcome, deposit
  • Games:1,000+
  • Soft Developers:
  • Payment Methods: EcoPayzMasterCardMuchBetterNetellerPaysafecardSkrillTrustlyVisa
  • Languages: +8
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Table Of Content

Bonuses

Energy Сasino has numerous promos that include season offers, rewards for bonus points, cashback, Free Spins, progressive jackpots, real gifts (T-shirts or iPhones), etc. Let’s divide them into categories and examine them below in detail.

Welcome Offer

This is a traditional offer for new players. The bonus means you can receive a Welcome Bonus up to £10 on the first deposit. To qualify for the bonus, deposit at least £10 and wager a minimum of £10. This bonus has no expiry date and this means it is available on the user’s 1st deposit only.

The bonus is valid for 7 days. Real-money stakes only. The minimum deposit is £10. Min. total odds 3/4 (1.75) to qualify. Bonus amount £10. Bonus funds to be wagered 1x on combi bets. Min. total odds 4/5 (1.80). Min. odds for each selection 1/4 (1.25). You have the right to refuse using this promo. More about the other the T&C you will learn on this bonus page.

Reload Bonus

Now players can seek unbelievable Utopian Treasures in new Maui Mischief slot by Old Skool Studios and 3 Devils Pinball slot by Microgaming with a 100% Reload Bonus up to £25. Such a promotion is valid between 10:00 on 19.02.2021 and 23:59 on 20.02.2021 (CET/GMT+1).

Every players may receive a 2x Win Multiplier on top of their bonus. (Max winnings capped at £200).

  • Paradise Bonus is a 100% up to £25;
  • Abyss Bonus 100% UP TO £25.

+18. Bonus Terms & Conditions Apply

Regular Promos

Basically, most bonuses on the site are presented like tournaments and season offers. Players can get cashback or free bets charged to their balance. The casino provides bonuses dedicated to a holiday or season in such a way, giving a perk. Sometimes you can receive a bonus while playing a slot. Now we are going to discover some regular bonuses provided by the Energy Casino UK.

Game Of The Week Bonus

Each week a player has a chance to win 2x EnergyPoints on the Game of the Week. Every week it is a different new game for players to gamble and take advantage of such a promotion. Game of the Week runs each week between 12:00 (CET) on Monday & 23:59 (CET) on Sunday. The EnergyPoints you earn can be converted to cash or exchanged for EnergySpins.

VIP Club

The casino provides a chance to become a VIP user on the website and receive several privileges. Let’s explore what kind of benefits every chosen player can receive:

  • personal account manager;
  • exclusive rewards;
  • invitation to grandiose world events (box, racing, football matches);
  • holiday trips;
  • the hospitable environment on the site.

The casino administration can choose any of the players who are active on the site. However, this person must meet all the requirements that Energy Casino has. This means you can be invited to the club if you meet all these criteria:

  • you are a frequent but responsible user;
  • you are loyal to the Energy Casino and almost do not gamble on the other casinos;
  • you play different games from slots to sports.

VIP Energy casino customers enjoy really great privileges: they not only have access to the best offers and insider information, but also receive free trips to sporting events, fights, and travel as a gift.

T&C Apply

Games Presented

A large collection of games immediately catches your eye. Here you can find numerous card and table games, slots, live casino games. The line contains all the products players love from video poker to Irish slots. There are many new releases from little-known studios. In addition, the collection is regularly updated.

Slots & Table Games

slots and table games energy

On the Energy casino UK website, you can see a huge collection of games — video slots, progressive slots. You can pick any of these entertainments and even gain some benefits within the gameplay. The Jackpot section offers well-known progressive slots including:

  • Divine Fortune;
  • Golden Sevens;
  • Book of Dead;
  • Mega Moolah;
  • Jackpot Crown.

Slots with a progressive jackpot are distinguished by simple functionality. Thanks to this feature, the size of the prizes are able to meet the wildest expectations of the user. For each slot, the jackpot size is indicated in real time.

In the Table Games section, you can find the famous games popular in all reliable casinos. For example, here you can find several types of Blackjack game as Classic Blackjack Gold, Blackjack Classic; Roulette: Premier Roulette, European Roulette Gold; Poker: Joker Poker, Aces and Faces, Deuces Wild and many others. This section contains about 50 different games.

Moreover, in the Energy Casino, there is a section called New, which contains the latest games just gaining popularity. We recommend that you visit this tab if you have the usual and popular video slots.

The user also has the opportunity to select games from a specific provider. For this action, it is necessary to click on the Operator tab and select the required item.

Live Casino

live casino energy

Here you can enjoy playing live games you adore the most. For example, you will face various versions of live dealer roulette, blackjack, baccarat, craps, monopoly, the wheel of fortune, etc. By the way, VIP tables are presented here as well.

All the dealers are competent and highly skilled professionals. Players can discuss the gaming process via live chat. The main providers of the live software are Evolution Gaming and NetEnt. All players can receive an Energy Casino signup bonus while playing the game with a real croupier.

There are more than 12 different games on the site, such as Roulette Classic, Blackjack, Super 6, Roulette High Limit, and others.

For lovers of high stakes, there is a separate section with VIP tables. However, high rollers are offered only roulette and blackjack. It is rather strange that a casino of this level did not provide high-limit users with a real aristocratic game as baccarat.

Sportsbook At Energy Casino

Lovers of sports can make bets on numerous competitions and matches in the sections of Sport and Virtual Sports.

Besides traditional sports such as football, basketball, tennis, and hockey, there are many less popular games available. You can bet on Formula 1, American Football, MMA, and Biathlon. The choice of outcomes in the line is practically not inferior to top bookmakers.

There is also a category with virtual sporting events. Here you can place bets on virtual football, tennis, and auto racing.

Software Developers

The site contains software from 13 providers, including the leaders of the gambling industry NetEnt, Microgaming, Play’n GO, Wazdan, and other companies. There are licensed games from Novomatic, which are traditionally very popular among the UK gambling audience, but are not represented in all online casinos. This is really high-quality software that does not need advertising. The line of developers is regularly expanding:

  • Microgaming
  • NetEnt
  • Evolution Gaming
  • Play’n GO
  • GreenTube
  • Novomatic
  • Oryx Gaming
  • Merkur Gaming
  • Wazdan
  • Gamomat
  • Pragmatic Play
  • BF Games
  • Bally Wulff
  • Big Time Gaming
  • Kalamba Games
  • Quickfire
  • Lightning Box
  • PariPlay
  • Blueprint Gaming
  • Red Tiger Gaming.

These partner companies ensure that licensed and relevant content is available to players. The Energy game list includes both hit games with a story and new titles with innovations.

For user convenience, sorting by the developer is provided. It is the easiest way to find an appropriate provider.

Mobile Casino

The Energy casino site provides a mobile version that is adapted to all the devices working on Android, iOS, Windows. In the mobile app, you can find a lot of games and even participate in draw games to win some special prizes. There is no download version for the desktop.

The mobile features classic and card games for every taste, tournaments with prize pools are held (you can win not only money on your account, but also, for example, an iPhone). You can play video poker, of which there are 3 different variations. The gameplay is comfortable and smooth, the paytable is pretty good.

There is an online chat and direct (letter) or feedback for contacting technical support. There are also contact numbers, but since they are international, not every player will be comfortable using them. There are links to FAQ and legal information, loyalty programs are available. The age limit for the mobile version is set as for the PC: 18+.

Safety & Security

The Energy Casino got 2 licenses from the UK Gambling Commission and Malta Gaming Authority, the top industry regulators. You can easily check the status of both documents — their links are available at the footer of the casino website.

The casino cooperated with the GamCare institution that is liable for the safety and mental health of the vulnerable gamblers who have problems with gambling. Every user who needs some help with addiction can contact this organization’s help center.

The provider ensures the protection of its customers by introducing data encryption mechanisms (SSL, TLS), a multi-level verification system, as well as monitoring of world legislation. That is why you do not have to worry about the security of your transactions or data.

Among the forbidden countries, you will see the following ones — USA, Australia, Austria, Belgium, Curaçao, Czech Republic, Denmark, Estonia, Ethiopia, France, Hong Kong, Iran, Iraq, Israel, Italy, Latvia, Lithuania, North Korea, Pakistan, Puerto Rico, Romania, Serbia, Slovakia, Spain, Sri Lanka, Sweden, Switzerland, Syria, Trinidad and Tobago, Tunisia, Turkey, Yemen.

Banking & Payout Opportunities

cashier energy casino

Deposit methods include over 20 payment systems. However, there is a rule according to which money must be withdrawn only by the system that was used for deposits.

Deposits — Visa, MasterCard, Skrill, Neteller, QIWI, Moneta.ru, Yandex Money;

Withdrawals — Bank Wire Transfer, Neteller, Visa, Skrill, MasterCard, EcoPayz, WebMoney, Trustly, Moneta.ru, QIWI, Yandex Money.

To make your first deposit on this casino, you need to go through 3 stages of registration (we wrote about them below) and click on the name of your account in the user menu. After that, you will be presented with all the top-up options available in your country.

An important point that you must always remember (especially it is necessary for newcomers to the world of gambling). The method of withdrawing currency must correspond to the method of depositing. This is the main rule of all casinos introduced to protect gaming accounts.

It is quite simple to deposit funds into your account. Just go to your Personal Account and select the Deposit tab (near your login), and then indicate the selected payment method. And then follow the instructions that the system will give you. The time for crediting the deposit is no more than 60 minutes.

The minimum deposit is 10 euros (or the equivalent amount in another currency). The maximum deposit limits are determined by the selected payment method. As already mentioned, the player can set the highest limit for himself/herself (Responsible Gaming).

The min withdrawal sum is 20 euros. As for the withdrawal of winnings, it is carried out by the same payment method through which the deposit was made. The impossibility of choosing another financial method is one of the elements of the financial security of a casino.

The withdrawal times depend on the methods. If you apply eWallets, it takes about 7 hours. If you prefer using creditcards, this takes 24-48 hours.

The withdrawal limit is 5,000 euros per day.

Identity Verification

The financial department of the casino is responsible for verification. The user must provide proof of identity. Verification is required if the total withdrawal amount is more than 2,000 EUR. The documents must contain the user’s full name, age, and physical address. The casino may request proof of identity before withdrawing any amount of money.

Here is the currency that is accepted on Euros, British pounds sterling, Hungarian forints, Norwegian kroner, Polish zlotys, Russian rubles, US dollars, Canadian dollars, Indian rupees, New Zealand dollars.

Help Support

The customer service is available 24\7. The Energy casino provides all possible channels to help players on the site. You can contact the support manager via:

  • Live chat;
  • Email: [email protected];
  • International Telephone: +356 9994 5112;
  • UK support phone: +44 791 878 5604.

If you do not want to communicate with the support team, you can easily read the FAQ section which is publicly available on the official website of the operator (in the mobile version, unfortunately, they are given in a substantially truncated form) and there you can find the answers you are interested in.

All services work 24/7 as usually in the industry, in order to be able to communicate with customers from different time zones.

Casino users mention the courtesy of the support staff, the desire to help and sincere interest. It sounds, of course, idealistic, but given the fact that negative reviews are not visible on the network, we have to admit that there is a large grain of truth.

An important point before starting some actions on the website. It is necessary to read the User Agreement and make sure that you have something to reveal the casino.

Terms & Conditions

Energy Casino’s terms of use and privacy policy are one of the most loyal documents. Establishing a number of restrictions for security purposes, the provider, nevertheless, tries to provide users with exciting and pleasant gameplay. Let’s look at some examples.

Payment Request

We focused on this point earlier, but nevertheless decided to repeat: withdrawal of funds is possible only from the account from which the replenishment took place (if you made a deposit from a bank card, you need to request a payment to this card).

Refusal To Register & Account Blocking

The casino reserves the right to refuse to register you without explaining the reasons. An account can also be closed, but here the procedure is still not one-sided.

Technical Issues

This point seemed to us remarkable. It is rare to find a casino that spells out its responsibility for technical failures in the agreement. In this case, the provider undertakes, as far as possible, to solve the problems that the player has a connection with inaccurate or incorrectly published information and technical failures.

Account Hacking Problems

EnergyCasino warns that it is not responsible for transactions that were carried out from a verified account. This is a standard clause, and yet it is formulated with more loyalty than in traditional agreements: it is not talking about abstract data loss, but about specific theft of a password, which is somewhat easier to refute.

Fees & Charges

The amount that is displayed as the user payout does not include fees. Accordingly, the payout amount will be the exact amount deposited into your account. However, sometimes an extra fee during the withdrawal process may apply, usually, but not only, related to the withdrawal request, if applicable and explicitly announced on the website.

The base currency in Energy’s casino is EUR, but the account balance of the user may be displayed in another currency. The user can choose other currency than EURO for his/her user account, but the user must be aware that sometimes the payment process in such a user’s account may be subject to an exchange rate when changing payment amounts into Euros.

How To Complain About The Casino’s Actions?

The Energy Casino tries to do its best quality while supporting its players. If you have some troubles connected with the casino’s service, you can immediately contact customer support by email at [email protected] However, the administration does not guarantee a fair outcome which the user really wants (of course, this depends on the situation).

Energy customer support must confirm the receipt of the complaint from the user in a maximum period of 3 working days. If the casino has not solved the problem in an appropriate way, you can address regulating institutions as eCOGRA or the Online Dispute Resolution (ODR) platform that provides further alternative dispute resolution services within the EU. Moreover, players can directly contact the Malta Gaming Authority by email [email protected] and find the right solution to issues.

Disputes In A Live Casino

An unpleasant point, but still justified (referees of sporting events are guided by a similar principle as in hockey, for example). If a dealer made a mistake, this case will be examined by the manager who is responsible for his/her table. The decision of the manager will be considered the final one.

User Experience

The official website has a pretty modern look. Its design is great and it is always pleasant to stay on the website. The casino has the following sections: Promotions, Tournaments, Sportsbook, Casino, Live Casino, Virtual Sports. All the games are also divided into categories — Slots, Table & Poker, Jackpot, Hot, and New. Moreover, you can search for games of an appropriate soft developer.

At the site’s footer, you can find all necessary information about the operator, check out what types of games you can play there, and read frequently asked questions from other users. At the bottom, you can also see the T&C and Privacy policy information. Plus, you will see the logos of all the institutions the casino cooperates with.

Speaking about the registration, it takes 3 stages we are going to describe in brief:

  1. Firstly, you have to enter your registry data including username, email, password, and confirmation you are under 18:sign up 1 energy casino
  2. Secondly, you need to enter your personal information that contains name, surname, gender, physical address, phone number, the currency you will use:sign up 2 energy casino
  3. Thirdly, you have to confirm your personality via a mobile phone. The casino will send you an SMS message.

After the successful phone verification, you can easily open your personal account, make a deposit, and start playing the games. The user’s profile shows your playing balance, the list of bonuses, game statistics, and other info. By the way, you can submit a request for membership in the VIP Club (in fact, only thanks to your gambling activity, you can become a VIP player here):

cashier energy casino

FAQs

Before you try your luck with the daily rates, you can test the slots in the demo mode. This is an indispensable option for beginners who find it difficult to learn in all tones from the first time.

In the demo game, you do not need to top up your account. Instead of real currency, bets are accepted by virtual means (Fun Money), which every day are automatically credited to the player’s account.

However, it is necessary to remember that free game demos are available only after registration on the website. Moreover, Fun Money is not accepted in slots with progressive jackpots and live casino games.

Yes, new players registering at Energy Casino are eligible for the 30 Energy Spins bonus upon registration, but some restrictions apply and free bonuses are only available in some countries. You can find more information on the casino’s website.

Unfortunately, no. You can get quick replies from 09:00 to 00:00 CET every working day and from 13:00 to 23:00 CET on weekends. This means you can solve your issues as fast as possible using any service of support from the Energy Casino.

Conclusion

To sum up, Energy Casino is a reliable platform with licenses from two of the most respectable jurisdictions and high-quality gambling online. Despite the youth of this operator, the Energy casino is a serious project that provides fast payouts, fair gameplay, over 900 games available and some of them have a free mode to try it.

The casino has a clear policy according to the playing process and cares a lot about its users’ safety giving them a generous bonus and loyalty scheme. The Qyto team recommends this casino to get a new experience in gambling.