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May 27,2021

Casino Joy Review

Casino Joy
casino joy logo

    100% up to £100 Bonus + 200 Free Spins on Starburst

    • a strong SSL security system
    • weekly bonuses & promos
    • over 1,300 games from reliable providers
    • secure payment operations
    • mobile-friendly interface
    • 24/7 live chat

The Casino Joy is a young casino platform with over 1,300 games and lucrative bonuses bringing big wins. On the casino website, every gambler will find over 800 slots from the world-class developers like Microgaming and Evolution Gaming. It is possible to play with real dealers and feel yourself in true land-based casino. In our Casino Joy review, you will check out more about the regulator and get a chance to explore other reviews of online casino sites available for UK players.

  • Site:https://www.casinojoy.com/en-gb
  • Owner:Genesis Global Limited Casinos
  • Established:2019
  • Casino Type:online, instant play, mobile, live casino
  • Bonuses:welcome, deposit, VIP offers
  • Games:1,300+
  • Soft Developers:
  • Payment Methods: EcoPayzMaestroMasterCardMuchBetterNetellerPayPalPaysafecardTrustlyVisa
  • Languages: +5
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Table Of Content

Bonuses

The online casino administration is able to please the players with the bonus system. The line of deposit bonuses is very rich. And in general, all possible types of promo are presented, which can only be, except, perhaps, no deposit bonuses, which all providers are now rejecting.

Welcome Offer

This bonus provides about 100% up to £100 Deposit Bonus + 200 Free Spins on Starburst. To claim such a Welcome Bonus, players must deposit a minimum of £10. The wager requirement is 40x.

All Free Spins from the New Player Welcome Bonuses are valid for 72 hours upon activation, unless otherwise stated. 20 Free Spins will be instantly credited upon qualifying deposit. The rest of them will be credited at the rate of 20 per day for 9 days on Starburst.

Deposits via E-Wallets (Skrill/Neteller/Paysafe/Paypal/Ecopayz), are not eligible for the New Player Welcome Bonus. The maximum withdrawal amount for a player from their Free Spins is £100.

Live Casino Welcome Bonus

When a player starts playing a live dealer game, he/she has a chance to receive up to a 100% up to £100 Live Casino Welcome Bonus. To claim this promotion, a player needs to perform the following steps:

  • create an account on the casino site;
  • make a deposit at least of £10;
  • pick a Live Casino Welcome Offer.

The Live Casino Welcome Bonus can only be used on Live Casino games (live Roulette, live Blackjack, Dream Catcher). All other Live Casino games (Baccarat, Poker, Top Card, etc.) are excluded. A wagering requirement is 40x, this means you need to bet 40 times before withdrawing the wins. To get more promotion details, a player can find them on the official casino website.

Weekly Bonus

This offer depends on a player’s activity within a week — the more deposits you make, the bigger the bonus amount you will get. From Thursday to Sunday, the gift will be credited to a gambler’s account. However, a customer has to wager the bonus 40 times. To learn more info about the promo, everybody needs to come over to the official site at CasinoJoy.

Tuesday Bonus

Such an offer means a casino user has to play a lot on Tuesdays and gains get a 25% up to £100 Bonus. The minimum deposit is £10. After depositing, you have to claim a bonus and pick a Tuesday Pool Party and Casino Joy gives the desired bonus money.

To claim this promotion, you need to have made a deposit within the past 7 days. A player has to deposit twice at least. The total deposit amount required must be at least £50. Free spins will be credited the day after the qualifying deposit by 12:00 GMT.

A wager is 40x, this means a player has to bet 40 times before the wins obtained from the bonus will go to your real money balance.

The wagering requirement must be met in full within 14 days. Otherwise, this bonus will expire. Wins from Free Spins are subject to wagering requirements and/or subject to withdrawal limits. The maximum withdrawal for a player from their Free Spins is £100. Everyone may xplore the conditions of the promotion on the official casino website.

VIP Program

All permanent users on the Casino Joy website will gain some privileges. Have a look at the benefits you can receive being a regular player:

  • personal manager who can promptly solve all your issues on the site;
  • extra bonuses available only for VIP gamblers;
  • monthly draw games;
  • birthday & holiday gifts;
  • private events.
T&C Apply

Games Presented

Casino Joy has a huge catalog of slot machines from manufacturers such as Evolution Gaming, iSoftBet, Microgaming, NetEnt, Play’n GO, Quickspin, Yggdrasil Gaming, and other brilliant developers. Over 1,300 titles are available on this casino website. All we need just to reveal them in detail.

Table Games

table games casino joy

On the Casino Joy, a player will find a huge collection of board games like video poker, blackjack, baccarat, online roulette of different versions (French, American, etc), scratch games, and many others. Jacks or Better, Aces and Eights, Joker Power Poker, and Deuces Wild.

Slots

slots casino joy

This casino is rich in video slots — over 800 slot machines are presented here. Gamblers from the United Kingdom and other countries can enjoy slots of different themes and providers (which are listed below). Here you can play many popular slots including the Immortal Romance Slot, Game of Thrones, Book of Dead, The Wild Chase, Easter Eggs, and Holmes and the Stolen Stones.

Game Developers

  • NetEnt;
  • Microgaming;
  • Evolution Gaming;
  • Nyx Interactive;
  • Play’n GO;
  • Quickspin;
  • Yggdrasil Gaming;
  • Red Tiger Gaming, and others.

Live Casino Games

live casino joy

The Casino Joy is full of high-quality live games with real dealers, for example, Live Poker, Live Blackjack, Dream Catcher, Live Baccarat, and other types — over 50 live games. All the games are mostly presented by NetEnt developer. To play any of these games, you have to get registered on the casino website and have real money on your balance. Unfortunately, you cannot try this entertainment for free in the demo mode.

Mobile Casino

This casino website is totally compatible with such devices as smartphones and tablets. The Casino Joy site interface is adapted to a mobile version and every player can pick any popular game except ones with real dealers and play everywhere — at home, in a cafe, in social transport, etc.

Safety & Security

The Casino Joy is licenced by the UK Gambling Commission and Malta Gaming Authority, two world-class regulators and auditors of online casino websites.

The site is protected by SSL-encryption, a system that saves users’ personal data involving identity documents and financial details.

On the casino site, the Responsible Gaming guide is presented — this means every vulnerable player who gets more and more addicted to betting and playing video slots may check and contact the necessary support institutions. Such a guide will help to awake and seek professional advice.

Moreover, this casino has a logo of BeGambleAware.org, an online help service for players who get addicted to online gambling and cannot deal with it. This means you can receive support from this organisation if you have problems with ludomania and cannot self-exclude.

Another agency helping gambling-addicted people is called GamCare. Players can also contact it and get the necessary assistance.

Among the restricted countries, you will findtheUnited States of America, France, Belgium, Australia, Spain, Denmark, Hungary, Iran, Israel, Portugal, Romania, Turkey, Ukraine, Slovenia.

Banking & Payout Opportunities

Deposit Options — EcoPayz, Maestro, MasterCard, Neteller, PaysafeCard, Visa, Skrill, MuchBetter, EcoPayz, MiFinity, Boku;

Withdrawal Methods — Bank Wire Transfer, MasterCard, Neteller, Visa, Much Better, EcoPayz, Online Bank Transfer, Skrill.

Deposits are credited instantly to a player’s account. Credit or Debit Cards take 1 to 3 working days to process withdrawals.

All withdrawal payments that are processed via eWallets and Online Bank Transfer come instantly to a casino account.

Bank Transfers require 3 to 5 working days to process withdrawals.

The minimum sum of the deposit is £10;

The maximum sum of withdrawal is £5,000.

All presented banking options do NOT require a fee. The transactions are carried out instantly.

The Casino Joy accepts the following currency on the site — GBP, USD, Euros, Swedish kronor.

Support Service

Speaking about Casino Joy customer service, if a gambler has an issue about gambling on this site, he/she can write via 24\7 Live chat. Besides this way of communication, you have a chance to two other methods:

Support email: [email protected]

Complaints email: [email protected]

Contact phone number: 00356 20341518.

Terms & Conditions At Casino Joy

User agreement every casino provides means that every player has to examine the casino’s rules before creating their own accounts on the website. Such a document regulates the relationship between the casino and its customers to avoid confusing and controversial cases. We have prepared a brief explanation.

The terms and conditions are found under the link in the footer of the site. Several important features of the casino can be found in the document. Every player must be at least 18 years old to start playing games at the Casino Joy.

Verification Process

The details supplied when opening a user’s account must be correct. The player’s identity is confirmed upon registration. The money deposited by a customer cannot be derived from any illegal activity.

To undertake verification checking, the casino can use the services of third parties including regulatory bodies. This helps to confirm a customer’s identity and contact data to prevent money laundering or other fraud activities.

The casino has the right to immediately suspend a customer’s account after discovering that this account has been opened or used in a restricted country with the help of several masking services.

Closure Of Account

If the customer’s account is inactive for more than 12 months (no gameplay or transactions), the casino has the right to charge a monthly account maintenance fee of £5 at the beginning of the 13th month. In case, the account has zero balance and it is no longer active, it will be blocked by a casino’s administration.

How To Complain Casino Joy?

If you wish to make a complaint about the Casino Joy Website, the first thing you should do is to contact the casino’s customer services via [email protected]

In case of any dispute, a player agrees that the records of the server shall act as the final authority to determine the outcome of any claim.

In the unlikely event of a disagreement between the result that appears on your screen and the game server, the result that appears on the game server will prevail. The casino’s records will be the final authority in determining the terms and circumstances of the user’s participation in the relevant online gaming activity and the results of this participation.

If the casino’s administration needs to contact a player regarding such a dispute, they will do so by using any of the user’s contact details.

If the player feels unsatisfied, she/he should complain directly with the relevant authority. It is just necessary to send an email to [email protected]

User Experience At Casino Joy

The website design is great — blue and pink colors look very beautiful and not annoying. Every site section (Games, Promotions, T&C, and others) has full information necessary for a user. Games are divided into several categories as Hot Games, Slots & Jackpots, Live Casino, Casino Games, Game Providers.  All these categories are divided into subcategories. Game filters work correctly — it is easy to find an appropriate game:

lobby casino joy

Registration Procedure

The registration process consists of two simple steps presented in the following screenshots:

  1. At first, a small sign up form lands on the screen and a player has to enter the name and create a nick with password:registration 1 casino joy
  2. The second step means a user has to enter more details about himself/herself. If you do not want to get notifications about new offers, you can refuse it.registration step 2 casino joy
  3. Finally, you have an account, deposit the sum you can afford to spend, choose the game, and play:welcome casino joy

How To Win At Casino Joy?

First of all, everyone who has a positive experience of playing in a casino relies on 5 basic principles that are always relevant for everyone, no matter what time you come to the casino:

  1. Learn all the Terms & Conditions Of Casino Joy. This will prevent you from unpleasant surprises and money loss;
  2. Choose a bonus and slots carefully. These things may have some tricky moments. Before claiming a bonus, find out its wager — it must be less than 50x. While choosing a slot, pay attention to its RTP (return to player);
  3. Know how to stop in time. If you feel that the excitement captures you more and more, this is the first signal to pull yourself together, stop betting and leave the casino. This is the golden rule of casino gaming. You must remember it all the time;
  4. In slot machine games, do not give in to the feeling of greed and bet over and over again trying to win as much as possible. Greed can play a cruel joke on a visitor of a gambling website;
  5. Listen to your inner voice. If it tells you that it is time to stop, do not ignore that feeling.

A newcomer to a casino should keep this in mind first, as more experienced players are familiar with these rules.

Conclusion

The Casino Joy provides players with maximum opportunities for a complete immersion in the gambling world. The company has many chances to develop (expanding the market, concluding new agreements with game development studios, improving the mobile version), and that is good. It will be nice to discover new product features. We will follow the updates and make adjustments to this review.